News RSS

Delays to our Hoomans Collections

Please be advised that all items from our Hoomans Collections are delayed due to COVID-19. Our fulfillment times will be longer than usual and may continue to increase until things get back to normal. The entire industry is grappling with challenges and we're seeing delays in our supply chain, including distributors and shipping carriers. All items are made to order and therefore our suppliers are experiencing delays. Below is a guide they have produced showing the maximum time you can expect your item to be delayed by.  Once your item as completed fulfillment, you will be updated by email with a shipping tracking number. Delays are continually being reviewed by our suppliers and will be updated here.  Fulfillment estimate US (INCL....

Continue reading

COVID-19 Update

Hello, Just a little update regarding COVID-19. We have made some changes to our store in order to protect both our customers and staff. We hope you are all staying safe and remaining paw-sitive during this challenging time.  We will no longer be allowing local collections in order to comply with the government's social distancing advice. All staff are wearing Protective Personal Equipment (PPE) whilst handling and packaging your orders, to protect both you the customers but also our postal workers who are continuing to work during this pandemic. All incoming returns are decontaminated before being accepted for redistribution.  We have limited our dispatching days to reduce contact with members of the public. If you would like to track your parcel...

Continue reading

Launch Party 🎉

Our launch party was a huge success, thank you to everyone who came and supported us on Sunday 20th of October, we had a great time meeting you and all of your dogs.  A special thank you to Colchester Canine Creche, Puppy Post, Hugo's Pawtisserie, Tails, Pawbakes and finally Protect My Pet for their donations toward our goody bags. If you attended on the day you should have found a 20% off voucher in your goody bag, if you did not redeem this on the day then the voucher is still valid online until Sunday 26th October 8PM (GMT).

Continue reading